Terms and Conditions

Website Terms and Conditions

This website is owned and operated by Ravenshoe Railway Company Limited. By accessing and using this site, you agree to be bound by these Terms and Conditions.

Website Use

You may view and download content from the website for personal use only. The content may not be otherwise reproduced, republished or distributed without our written consent.

The website content and products should only be used for lawful purposes. You may not use the website to distribute spam, malware, illegal materials, or any purpose in violation of local, state, national or international laws.

Content Ownership

All content on this website including text, graphics, logos, icons, images, audio clips, downloads, interfaces, code and software is the property of Ravenshoe Steam Railway & Caravan Park and protected by Australian and international copyright laws.

Product Availability

Train tickets, tours, accommodation and other products displayed for sale on our website may not be available or become unavailable. We cannot guarantee product availability on the site.

Pricing and Descriptions

We make every effort to display current and accurate information on products including prices and descriptions. However, information is subject to change without notice. We cannot guarantee the accuracy or completeness of any product information including prices, dimensions, ratings, specifications, and availability. Please contact us to confirm details before making booking decisions.


Online bookings are subject to availability. Your purchase receipt is proof of purchase. Please check all details carefully before completing any booking transaction.

Refunds and Cancellations

Our refund and cancellation policy depends on the type of booking. Please refer to your booking confirmation for the specific policy that applies.

User Account Responsibility

If you use the website to make bookings or purchases, you are responsible for maintaining the confidentiality of your account details including username and password. You are responsible for all activities under your account.

Links to Third Party Sites

The website may contain links to other sites not owned or controlled by Ravenshoe Steam Railway & Caravan Park. We do not endorse or take responsibility for the content on such sites. We encourage you to read the privacy policies of any linked sites.

Limitation of Liability

We will not be liable for any damages or loss arising from your use of the website including indirect, consequential, special or incidental damages. We also accept no liability for loss of income, data or profits arising from use of the site.


You agree to defend and indemnify Ravenshoe Steam Railway & Caravan Park from any claims, damages, liabilities, costs or expenses arising from your use of this website that violates these terms and conditions or any applicable laws.

Updates to Terms

We may update these website terms and conditions from time to time and recommend reviewing them on occasion. Your continued use of our website constitutes acceptance of any changes.

Contact Us

If you have any questions about the terms and conditions, please contact us at:

Ravenshoe Steam Railway & Caravan Park
1 Railway Rd, Ravenshoe QLD 4872 Email: info@ravenshoesteamrailway.com.au Phone: (07) 4097 7198